Refund policy
Returns
We accept returns within 14 days of delivery for damaged, defective, or incorrect items.
To be eligible:
• Item must be unused
• Item must be in original packaging
Refunds
Once your return is approved, refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
• Used products
• Items damaged by customer misuse
• Sale/discounted clearance items (if applicable)
Wrong or Damaged Items
If you receive a wrong or damaged product, contact us within 48 hours of delivery with photos.
Email: chilleasestores@gmail.com