Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During high demand periods, processing may take slightly longer.

Shipping Time

We ship worldwide depending on supplier availability.
• United States: 7–15 business days
• Other countries: 10–20 business days

Delivery times may vary due to customs or carrier delays.

Shipping Fee

We offer free standard shipping on all orders.

Tracking

Once your order is shipped, you will receive a tracking number via email.

Delays

If your order is delayed beyond the estimated time, contact us at chilleasestores@gmail.com.